Our Techology

Scalable Repair, Big Impact

Managing repairs, warranty claims, and take-back processes across regions and providers can be complex, inconsistent in quality, and costly. URC’s digital platform centralises aftercare management, turning fragmented processes into a seamless, scalable, and profitable operation while maintaining high-quality customer experiences.

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B2B: Streamlined Repair Management for Brands & Retailers

Manage repairs, warranty claims and take-back programs through a single B2B portal and ensure consistency, quality, and efficiency across all channels.

Warranty & Customer Solutions

Speed up warranty decisions with semi-automated checks and offer customers convenient paid repair options, reducing manual workloads and operational costs.

Warranty & Customer Solutions

Speed up warranty decisions with semi-automated checks and offer customers convenient paid repair options, reducing manual workloads and operational costs.

Data & Insights

Access real-time performance data across repairs, claims, and customer engagement. Turn data into actionable insights that optimise processes and products, reduce costs, and drive profitability.

Data & Insights

Access real-time performance data across repairs, claims, and customer engagement. Turn data into actionable insights that optimise processes and products, reduce costs, and drive profitability.

Quality Repairs at Scale

Centralise aftercare and repair service operations, enabling you to offer high-quality repairs at scale across categories and regions. We combine expert tailoring with smart, scalable solutions for your brand.

Quality Repairs at Scale

Customer Choice & Convenience

Support flexible aftercare flows, including warranty claims and paid repairs, with automated workflows and convenient shipping options.

Customer Choice & Convenience

Support flexible aftercare flows, including warranty claims and paid repairs, with automated workflows and convenient shipping options.

Engagement & Insights

Gain visibility into the customer journey with conversion reports and post repair customer survey results, helping you measure key marketing KPIs.

Engagement & Insights

Gain visibility into the customer journey with conversion reports and post repair customer survey results, helping you measure key marketing KPIs.

D2C: Elevate Your Customer Experience

Our white-label registration form lets you offer a seamless, branded repair experience with personalised and real-time updates, keeping your customers engaged every step of the way.